TERMS AND CONDITIONS

DISCLAIMER: 

Items sold by E-Autosports (E Auto Inc.) may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. Federal and State safety crash guidelines, E Auto Inc. is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or act of nature/God, Allah, Jehovah, etc. All products are intended for off-highway uses only, and should be used for their intended purposes only. E Auto Inc. does not take responsibility over buyer installation, modification, and unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. E Auto Inc. is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.

Return Policy

E-Autosports.com accepts the following Payment Methods:

For All Customers (US & International)

  • PayPal
  • Bank Wire-Transfer

For US Customers Only

  • Visa
  • Master Card
  • American Express
  • Discover
  • PayPal
  • Cashier Check or Money Order

Price Matching

E-Autosports.com does not price match competitors but will honor our advertised prices on specials or promotions posted on forums or printed advertisements.. For your convenience, all of our most current pricing is listed on our web site and updated in real-time.

Sales Tax

Sales tax is only required for orders shipping into states where we have or may have nexus for state tax purposes under applicable laws. Therefore all orders shipping into California will be charged sales tax of 9.25%.

Duty Tax, Customs, Brokerage Fees

 

For International shipments and orders shipping to US territories - Puerto Rico, Virgin Island and Canada, a duty tax and brokerage fee may apply and UPS will collect the fees from you upon delivery of your order. Shipping charges shown on your invoice does not include such charges. It is the sole responsibility of the customer to pay for such fees and taxes.

Returns

All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. A return authorization number is required for all returns. A 25% restocking fee will be apply. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform E-Autosports.com of any order discrepancy within 7 days from the received date so that we may investigate and resolve the situation accordingly.

E-Autosports.com SATISFACTION GUARANTEE - E-Autosports.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:

  • Products are non-refundable once they are used or installed

All returned products must be in original packaging and in new condition. 

Physical Damage Policy

Physical damage to any product purchased at E-Autosports.com will effectively void warranty coverage and privilege for refund. For fiberglass and carbon fiber products, improper installation and/or improper use may cause product to chip, break or crack. Products that are chipped, broken or cracked are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage.. Forcing a bumper into position will not solve an installation problem and may consequently void any applicable warranty coverage. Manufactures and distributors will not accept physically damaged items back from E-Autosports.com . As a result, E-Autosports.com will return any physically damaged items back to the customer at the customer's expense.

Restocking Fee

A 25% restocking fee will be applied to all non-defective returns. Shipping charges are non-refundable. For orders with Free Shipping, the original shipping charges will also now apply. No refund after 30 days.

Special Orders

We need to charge in full amount for all Special orders. Once the order placed, we cannot cancel the order

Back-orders

E-Autosports.com sells a wide selection of products from various brands, due to the nature of this industry, some hot selling items may become backordered. We will never purposely charge a customer for an item that we do not physically have in stock at the time of purchase. However, to guarantee the availability of the backordered products, we must charge a full deposit upon your verbal approval. Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can in good faith sell to a customer. In that instance, we will refund your credit/debit card for the item, along with any applicable tax fees and shipping charges.

Order status

E-Autosports.com will keep you informed of your order status via e-mail.

Order Changes

You may request a change to your order, provided your order has not already been processed and shipped. Please call 1-626-444-1108 during E-Autosports.com's hours of operation to request a change to your order.  We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.

Cancel orders

You may request an order be cancelled provided the order has not already been processed and shipped. Simply call 1-626-444-1108 during E-Autosports.com's hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.

Product listings

E-Autosports.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error,E-Autosports.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from E-Autosports.com are provided as resources to customers looking for additional information and/or professional opinion. E-Autosports.com does not assume responsibility for the claims and/or representations made on these or any other websites.

Product Revisions

E-Autosports.com is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, E-Autosports.com puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer.E-Autosports.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently,E-Autosports.com will not be held responsible for product revision changes.

Product reviews

All review submissions are subject to moderation by E-Autosports.com. Please follow our submission guidelines.E-Autosports.com moderates all review submissions to ensure that only reviews that offer helpful insight are published.*

What to include in your submission:

1. Experiences with a fully-functional product leading to perceived pros and cons
2. Thoughts about the product's feature-set as you've experienced it

What NOT to include in your submission:

1. Profanity, obscenity and other offensive language
2. Single-word reviews
3. Non product-specific reviews
4. Any mention of E-Autosports.com's competitors by name
5. URLs, specific pricing, and specific availability (or other time-sensitive information)
6. Experiences with a DOA, defective, damaged or otherwise semi-functional product
7. Reviews that criticize the brand or reseller without a majority of the review offering product-specific insight

* E-Autosports.com reserves the right to accept or reject any review in its sole and absolute own discretion

** DOA's (Dead On Arrival) are an unavoidable aspect of any business model that involves direct shipment to customers. Please understand that E-Autosports.com ships only products it assumes to be functional and that any defective product you may have received was either damaged in transit or was anomalous.

Purchase Agreement

 

By accepting delivery of any product delivered from E-Autosports.com ("E-Autosports.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and E-Autosports.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and E-Autosports.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from E-Autosports.com.

Product Return Procedure

 

* If you wish to return a Bundle Special for a refund, you must return the ENTIRE BUNDLE within 30 days of purchase. Note that a 25% restocking fee will be applied. Components within a Bundle Special may be returned for repair/replacement only. Individual items may only be returned for repair/replacement if an RMA number is acquired within the Return Policy period.

 

* Manufacturer Kits are different than bundles as they are arranged by the brand/manufacturer and will only have one item number. Warranty guidelines have yet to be stipulated.

 

To take advantage of E-Autosports.com's satisfaction guarantee, the Customer must comply with the Product Return Procedure detailed below. Any breach of E-Autosports.com's Return Policy Procedure will result in the loss of E-Autosports.com's refund/replacement guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

* To return a product in compliance with E-Autosports.com's satisfaction guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Contact us to acquire an RMA number. E-Autosports.com will not accept returns without prior authorization and a RMA number. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

 

* Customer is solely responsible for shipping any returned product to E-Autosports.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, E-Autosports.com's Return Procedure will be breached and E-Autosports.com may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).

 

* E-Autosports.com will not refund to Customer the original shipping charges. In addition, E-Autosports.com will assess a 20% restocking fee against the Customer's account on all returns for refund.

Warranties; All product sold "AS-IS" or "With All Faults"

E-Autosports.com IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY E-Autosports.com ARE NOT MANUFACTURED BY E-Autosports.com. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). E-Autosports.com ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. E-Autosports.com MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. E-Autosports.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

ALL ITEMS SOLD THROUGH E-Autosports.com ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR E-Autosports.com, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

 

Limitation of Liability

IN ALL CIRCUMSTANCES E-Autosports.com'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. E-Autosports.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. E-Autosports.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT E-Autosports.com HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Recordings

E-Autosports.com does not consent to having any telephone calls recorded and reserves the right to terminate any call that is being recorded. Customer agrees not to record any call with E-Autosports.com unless Customer has provided clear and conspicuous notice to E-Autosports.com and has received prior written consent from E-Autosports.com.

 

 

General Terms and Conditions

Orders

An order is not binding upon E-Autosports.com until it is accepted; E-Autosports.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with E-Autosports.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges

 

Your total cost for purchase of any product will include shipping and handling charges shown on the E-Autosports.com invoice.

Risk of Loss

E-Autosports.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software -- and risk of loss passes to the Customer upon delivery to the carrier. E-Autosports.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow E-Autosports.com to sign appropriate documents on Customer's behalf to permit E-Autosports.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. E-Autosports.com will advise Customer of estimated shipping dates, but E-Autosports.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between E-Autosports.com and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. E-Autosports.com and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of California, Los Angeles County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against E-Autosports.com that is more than one year after the date of the applicable invoice.

Severability

If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.

Waiver

The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement

These terms and conditions, together with E-Autosports.com's invoice regarding the products ordered by Customer, are the complete and exclusive agreement between E-Autosports.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between E-Autosports.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

Security

Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.